Chargebacks Reconciliation
When a customer disputes a transaction processed by an agent, chargebacks occur. Managing these can be cumbersome, especially when multiple agents and platforms are involved. Our solution automatically identifies chargebacks, tracks the dispute process, and ensures that funds are correctly debited or credited across the right accounts.
Failed Transactions Reconciliation
When transactions fail due to system errors or network disruptions, our solution captures these events and cross-checks failure logs between the involved banks and systems.
Delayed Settlement Reconciliation
There can often be delays in transaction settlements between agents and banks. These delays create reconciliation gaps and inaccuracies. Our platform tracks all pending settlements in real time and flags delayed transactions, allowing you to follow up and ensure they are resolved quickly.
Duplicate Transactions Reconciliation
With multiple agents processing transactions simultaneously, duplicate entries can easily occur. Identifying these duplicates manually is time-consuming and error-prone. Our solution automatically detects and eliminates duplicate transactions, ensuring that only valid, unique transactions are processed for reconciliation.
Reversal Reconciliation
Our solution also manages reversals, ensuring that disputed transactions are resolved in no time. The system tracks the original transaction and the related reversal request, providing full visibility.
Missing Transaction Data Reconciliation
Incomplete or missing transaction data is a frequent issue in Agency Banking. Credrails’ solution proactively identifies and highlights missing data, allowing you to rectify discrepancies before they affect the reconciliation process.
